Search Books:

Join our mailing list:

Bookmark and Share

New Articles

The Mystery Murder Case of the Century
by Robert Tanenbaum


Which Brass Ring for You: Popularity or Success?
by JV Venable


Autistic Students: Are We Asking Them to Do Their Best While They Feel Their Worst?
by Janet Lintala


The Enemy Within
by Jason Riley


Prologue
by Anna Godbersen


view more>>


Recent Placements


Debra Finerman
Mom Trends
Mom Trends Book Club: Summer Picks

Travis Smith
Entrepreneur
As an Entrepreneur, Which Superhero Do You Most Closely Resemble?

Randy Komisar
Value Walk
Avoid Venture Capital Unless You Absolutely Need It

Michael Lenox
Fast Company
How Can We Unlock The Power of the Innovation System For Good?

Brian Portnoy
Nasdaq
Nasdaq Reads: Brian Portnoy, "The Geometry of Wealth: How to Shape a Life of Money and Meaning"


view more>>

Solomon Micah Solomon, author of High-Tech, High-Touch Customer Service, is the customer service strategist and speaker termed by the Financial Post "a new guru of customer service excellence." Solomon is a top keynote speaker, strategist, and consultant on customer service issues, the customer experience, and company culture -- and how they fit into today's marketing and technology landscape. An entrepreneur and business leader, he previously coauthored the bestselling Exceptional Service, Exceptional Profit. His expertise has been featured in Fast Company, Inc. Magazine, Bloomberg Business Week, CNBC, Forbes.com, and elsewhere, and he created and helms the "College of the Customer" website.

For more information, view Micah Solomon's Web site.

Become a fan: Facebook Follow:Twitter

Articles:

Books: