Search Books:

Join our mailing list:

Bookmark and Share

New Articles

The Mystery Murder Case of the Century
by Robert Tanenbaum


Which Brass Ring for You: Popularity or Success?
by JV Venable


Autistic Students: Are We Asking Them to Do Their Best While They Feel Their Worst?
by Janet Lintala


The Enemy Within
by Jason Riley


Prologue
by Anna Godbersen


view more>>


Recent Placements


Renee Linnell
PsychCentral
My Journey to Wholeness: How I Learned to Embrace My Flaws to Create a Joyful Life

Arlene Englander
KevinMD
Evening eating: Are you a “light” eater?

Randy Komisar
Forbes
Straight Talk For Startups: Bite-Sized Wisdom From VCs Who Have Been There

Randy Komisar
Change This
Prepare for Your Lucky Break

Randy Komisar
Forbes
Rules For Startups From VC Heavyweight Randy Komisar


view more>>

Solomon Micah Solomon, author of High-Tech, High-Touch Customer Service, is the customer service strategist and speaker termed by the Financial Post "a new guru of customer service excellence." Solomon is a top keynote speaker, strategist, and consultant on customer service issues, the customer experience, and company culture -- and how they fit into today's marketing and technology landscape. An entrepreneur and business leader, he previously coauthored the bestselling Exceptional Service, Exceptional Profit. His expertise has been featured in Fast Company, Inc. Magazine, Bloomberg Business Week, CNBC, Forbes.com, and elsewhere, and he created and helms the "College of the Customer" website.

For more information, view Micah Solomon's Web site.

Become a fan: Facebook Follow:Twitter

Articles:

Books: